Relaxation Day with Treatment and Afternoon Tea for Two at the Crowne Plaza, Marlow
- Flexible Booking
- Instant Delivery
- Free Exchanges
Overview
Treat yourself and someone special to a day of escapism in the Buckinghamshire countryside, with this Relaxation Day with Treatment and Afternoon Tea for Two at the Crowne Plaza.
Located on the outskirts of Thames-side town Marlow, the Crowne Plaza Hotel is surrounded by countryside and lakeside views. On-site youāll find an indoor pool, two hot tubs, a steam room, sauna and gym, so youāll be able to relax or get active as you see fit, with a 25 minute treatment each too. Choose either a Mini manicure, Mini pedicure, Back massage, or Express facial.
At your chosen time you can check into the Agua Bar & Lounge, where a delicious afternoon tea will be served with three tiers of cakes, scones and finger sandwiches, coupled with tea or coffee. After that you can head back to the spa or head home, feeling relaxed, refreshed and ready to face the world.
- SKU
- PCPMAS SP1
- Locations
- 1 in the UK
- People
- For 2
- Validity
- 12 Months
- Rating
- 3.4 (49)
What's Included
- A dayās use of the Quad Club leisure facilities at the 4* Crowne Plaza Hotel, Marlow
- Facilities include pool, sauna, steam room, gym and indoor and outdoor hot tubs
- Towels and robes provided
- A 25 minute pre-booked treatment each, choosing from:
- Mini manicure
- Mini pedicure
- Back massage
- Express facial
- A refreshing afternoon tea for two served in the hotelās Agua Bar & Lounge
- Experience gift pack including personalised voucher and message card
What happens on the day?
On arrival at The Crowne Plaza in Marlow, you’ll check in at reception, be shown where to find the facilities and provided with robes and towels. You can spend the day relaxing or head out to enjoy the local area, though at your pre-booked time you’ll need to be in thehealth club to enjoy your 25 minute pre-booked treatment each. Choose from a Mini manicure, Mini pedicure, Back massage or Express facial.
When you’re in need of refreshment you’ll check into the Agua Bar & Lounge where you enjoy a classic afternoon tea for two with your choice of tea or coffee, before heading back to the spa to enjoy the facilities some more or heading home.
Participant guidelines
- Minimum age: 18
- Facilities are shared with hotel guests and members
- Customers are asked to arrive 15 minutes before their booked treatment time
- Please note that due to current circumstances, both the Indoor and Outdoor Spa Pools will be closed pending government announcement that they are safe to re-open. We apologise for any inconvenience caused and thank you for your understanding
- The experience content, equipment used and restrictions may vary
Availability
The experience is available Monday to Friday 09.30 to 20.00
We recommend you book at least four weeks in advance to ensure that dates are available. All bookings are subject to availability.
Please note the Quad Wellness & Spa will be closed for upgrading works 4 to 8 November 2019.
Please allow a full day for the full experience.
What about insurance?
The centres contracted with us hold public liability insurance. We also hold contingency liability cover. You will not be liable for accidental damage to equipment, except where damage has been caused as a result of recklessness or wilful negligence.
Please ensure you are familiar with the terms and conditions of the experience.
How it works
Customer Reviews
out of 5 stars
Based on 49 reviews
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5
Apples
18/12/2021
Quality
Not much correspondence from the venue so was a bit worried they had forgotten about the booking. How wrong I was. Very smart hotel with lovely views of the lake. Massage was excellent and afternoon tea was very generous. Wonderful staff. Would highly recommend š
out of 5 stars
Based on 49 reviews
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5
Susan Charlton
18/11/2021
Spa day for 2 with afternoon tea and treatments
We had a lovely relaxing day the spa was lovely the steam room was lovely the sun beds are placed close together but we managed to find a space where we had some room and not to be close to other spa users. I did request another Bath robe as my robe was wet and I got very cold when I got out of the pool and I was told I could not have another robe so they offered me small towel but other than that the spa day was lovey the massage treatment was amazing the cream tea was amazing very delicious
out of 5 stars
Based on 49 reviews
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5
Susan Pool
27/09/2021
Good to talk to a REAL person on the phone
It is so refreshing to be able to get directly to speak to an assistant on the phone these days and not be left with an automated voice taking you from one selection to the next for a simple request. I need to amke a simple change and was given the information I needed quickly and efficiently. Thank you. It was such a great feeling of reassurance.
out of 5 stars
Based on 49 reviews
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5
Lisa lawson
22/09/2021
Relaxing day
We both had a very relaxing massage followed by a tasty afternoon tea
out of 5 stars
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5
Hayley michalis
22/05/2021
Lovely afternoon with best friend
Had a lovely day at The Crown Plaza Marlow... Had an amazing 50 minute facial can't remember her name but she was friendly and took great care.. great afternoon tea. Staff very polite a very relaxing experience. Highly recommended.
out of 5 stars
Based on 49 reviews
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5
Pamela
22/10/2019
Great day , thank you
Had a lovely day . Staff very friendly. Enjoyable day
out of 5 stars
Based on 49 reviews
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5
Georgia
07/06/2019
Lovely relaxing day
Didnāt know what to expect from this place due to mixed reviews but it was beautiful. We had a 25 minute treatment and both chose the massage (would highly recommend!!) - the staff were so nice and helpful, the facilities were well kept, the afternoon tea was lovely too āŗļø If youāre hesitant about booking this place just do it! Absolutely perfect for a couples relaxation day.
out of 5 stars
Based on 49 reviews
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5
Mandy& Christine
20/04/2019
It was lovely day
Staff was very friendly good service lovely food & lovely treatment very clean every where will definitely go back again
out of 5 stars
Based on 49 reviews
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5
Mary
21/03/2019
The best spa day I have experienced
The staff were so helpful nothing was too much trouble the surroundings were lovely the treatment was fabulous the staff names I managed to get Simon Regina and Kornelija were outstanding an to complete the day the afternoon tea and as just something else way above my expectations all in all a great experience.
out of 5 stars
Based on 49 reviews
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5
Emma and Joan
22/09/2018
Wonderful relaxing day
My mum and I really enjoyed our relaxation day at the Crowne Plaza in Marlow. All the staff were very friendly and the spa treatment was lovely
out of 5 stars
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5
Janet
13/07/2018
Spa Day and Afternoon Tea
Had a very good day in Marlow staff very friendly and helpful, massage was very good
out of 5 stars
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5
Mel
03/07/2018
Spa day
Really enjoyed my day.
out of 5 stars
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5
Ramona
20/05/2018
So relaxing
Was really a nice afternoon..
out of 5 stars
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5
James
21/12/2017
A great treat
A great day out as a treat for my fiance for her birthday. Would recommend
out of 5 stars
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4
Alice
27/08/2021
Super
A really lovely relaxing time. Pool, Jaccusi, steam rooms and spa were all amazing. Staff were really kind (they needed a few more on duty - but they were doing their best!)
out of 5 stars
Based on 49 reviews
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4
Amy
05/03/2020
Lovely day!
Lovely day, enjoyed using the facilities and the treatment! Afternoon tea was great, well presented, tasted amazing and a lovely view where the restaurant is!
out of 5 stars
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4
George
21/02/2020
Nice day out
It was very difficult to book the experience with the hotel. Couldn't get through to right person, if the phone was answered at all. The visit was good. Lovely massage, good use of pool and other facilities, and tasty afternoon tea.
out of 5 stars
Based on 49 reviews
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4
Louise
15/09/2019
Great spa day
Throughly enjoyed our spa day. Good standard gym for a hotel and lovely 20m pool, with steam room, sauna and jacuzzi. The outdoor space was great, hot tub and sun loungers, and really made it feel like a spa experience. Afternoon tea was nice. We ordered one standard and one gluten free tea. The scones were to die for. Freshly baked and gorgeous. The gluten free sandwich option was also freshly baked but the standard option was obviously frozen and rather disappointing. Overall good, not great.
out of 5 stars
Based on 49 reviews
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4
Vanessa
27/08/2019
Spa and restaurant review
Had a great day facilities very nice and clean the staff at the spa was nice and very polite. The massage was great too. We had lunch at the restaurant (sandwiches) witch took nearly an hour to come as the restaurant staff took ages to place our order and didn't seem to be in a rush to get our table clean from the previous costumers we had to prompt them to so. The sandwich was great and so was the afternoon tea we had.
out of 5 stars
Based on 49 reviews
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4
Laura
09/08/2018
Spa day!
My sister and I had a lovely day at the spa! Staff were all lovely and friendly, we had a nice massage, there are 2 hot tubs which was nice, a big pool, there are lovely grounds to sit in and the afternoon tea was nice as well, plenty of it to enjoy! All in all a very enjoyable day.
out of 5 stars
Based on 49 reviews
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4
Sarah
16/05/2018
Relaxing
Relaxation quiet location
out of 5 stars
Based on 49 reviews
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4
Jen
30/04/2018
Spa day at the Crowne Plaza Marlow
A lovely pool, clean and tidy changing area and good working hot showers, friendly staff, and overall a nice relaxing day. Great treatments too. Could do with more loungers by the side of the pool, they didn't seem to have enough for everyone there. The afternoon tea was ok but certainly not the best we'd ever tasted.......sandwiches had clearly been made too early and the bread had gone soggy, which was disappointing!
out of 5 stars
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4
Sharon
25/03/2018
Relaxing day
Facilities were good although small so got busy very quickly. Afternoon tea was average and service was slow.
out of 5 stars
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3
Abhineet
04/10/2020
Nice spa day. VFM.
We celebrated our 25th anniversary and had a lovely time at the spa. Inspite of the Covid related Covid related restrictions, the hotel did everything to make us comfortable and the high tea was also excellent. For the price this is a nice value for money offer. I would recommend it. Dont expect a fancy place as this is a basic spa but worth the money.
out of 5 stars
Based on 49 reviews
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3
Jill
29/01/2020
Extras good, spa facilities basic
The massage and afternoon tea were excellent. The spa facilities were very basic and inaccessible for someone with limited mobility. The jacuzzi was ok, but not as warm as I'd expect. Didn't use the pool because it was too cool for me. The outside hot tub was definitely not hot! Sauna and Steam room ok. Main issue was no footwear provided and around the pool very very slippery. At one point you could barely walk passed the loungers as they were so close to the pool side
out of 5 stars
Based on 49 reviews
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3
Natalie
25/07/2019
Nice food, quick service
Nice food and restaurant had been done up so it was lovely..however due to the spa receptionist being slow and losing all my booking ls (also this happened the twice i called to confirm and check the booking) we were rushed at eating as the treatments were due to start. So we ended up with 15 mins instead of 30. The staff should have pushed us back or at least come and got us so we didn't miss it. Treatment was fine but felt rushed then. Use of the Jacuzzi was good and nice weather. No seats free.
out of 5 stars
Based on 49 reviews
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3
Ami
08/07/2019
the peaceful tones of construction work?
The spa is undergoing construction work, which I'm sure will look great once completed. But getting a back massage to the sound of drilling isn't as relaxing as what I'd hoped for from this day. The afternoon tea was very good, warm scones, and more cakes than I could eat. The pool was a bit too cold but the indoor and outdoor jacuzzi were nice and hot. Overall I had a nice day but I wouldn't say it was worth what we paid for it.
out of 5 stars
Based on 49 reviews
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3
Caroline Watkins
06/07/2019
Spa Relaxation Day
Poor comms on arrival with no real direction on what to do/where to go. Lockers needed padlocks - weren't told to bring one and none available to hire or buy, so had to take everything poolside with us. No sunbeds available when we arrived, so sat bolt upright on chairs. Had booked a pedicure, wasn't told until about half hour before treatment that it wasn't available (someone off sick). Was given a hot stones massage upgrade in its place. Lot of Lot of construction noise during afternoon
out of 5 stars
Based on 49 reviews
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3
Jenny
24/04/2019
Not as good as I thought
Facilities werenāt very clean/nice but the afternoon tea was very impressive. The massage was also not very good however my friend said hers was great. We had a relaxing day but would not rush back to the same place
out of 5 stars
Based on 49 reviews
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3
Kiri
31/03/2019
A nice day out
A good day but could have been better, treatment was more like 20 rather than 25 minutes, having to change to go for afternoon tea and having to pay for an orange juice with afternoon tea as I don't drink tea or coffee...
out of 5 stars
Based on 49 reviews
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3
Kourt
22/01/2019
Spa day
I wouldn't call Marlow Plaza a "Spa", it's a health club. Gym reception workers were very helpful and made sure that I have a pleasant stay. 2 beauty treatments were included in my stay. Mini manicure (lucking extra nail colour coat) and mini facial ( just face washed). Restaurant, very friendly and afternoon tea was ok. Overall, if you expect a spa experience do not book this place.
out of 5 stars
Based on 49 reviews
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3
kerrie
28/10/2018
So needed
This was so needed as busy every day life! was a better experience than the last visit as things were not working, staff were polite and professional! the outside Jacuzzi was the best! as people sat in the inside one for ages! bit of a small place to cater for more than 10 people lol none the less good time and always afternoon tea really good and far too much , still enjoyed the following day thanks to all
out of 5 stars
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3
Nici
18/06/2018
Mixed feelings
Good- excellent staff everywhere all gave their best. Treatments were lovely- best bit. Hotel smart enough. Borderline-pool and spa well used needs refurbishing. Outside area nice but no indoor area to lounge and relax. Couple of loungers in pool area, but not enough and not relaxing environment. Poor-Understaffed in bar and tea area led to waiting and uncleared tables around us. 2 scones weren't cooked. Lovely staff made up for misgivings, but wouldn't go there again.
out of 5 stars
Based on 49 reviews
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3
Annie Kurk
16/04/2018
A Game of Two Halves
Had a wonderful time in the spa. Treated like royalty, relaxed by the pool, beautiful views over the water, swimming, sauna, steam and massage. Then went through for afternoon tea at our pre-booked time and had to wait one hour for a cup of tea and even longer for the food. All relaxation from the morning disappeared...
out of 5 stars
Based on 49 reviews
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3
Liz
29/12/2017
A mixed bag
Overall I would say we enjoyed the experience. The massage was very relaxing. The facilities were okay although 1/2 of the hot tubs were out of order. The place was clean. The main hiccup was afternoon tea. We had booked for 2pm but when we went through to the bar area it did not feel like they were expecting us. We waited a good 20 mins after some discussions with the bartender for our food to arrive. When it did it arrive it was disappointing. Flavourless & an odd selection. The pool got busy.
out of 5 stars
Based on 49 reviews
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3
Moe
22/10/2017
Nice day
My partner and I got the back massage and that was amazing!! A bit annoying we had to be in separate rooms but the massage was out of this world. Facilities were good, nothing special. Outdoor jacuzzi was lovely. However afternoon tea was disappointing! Asked for some water and still havenāt received it!! The scones were dry and sandwiches werenāt tasting the way afternoon tea should! All in all, it was a nice day. Not sure if I would go back though.
out of 5 stars
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2
Natalie
14/09/2021
Not the best
Poor service from day dot. Rude receptionist her tone! Afternoon tea was nice thou couldnāt fault that however we had to ask for plates and water glasses when there was water on the table! Spa was very run down no water to drink, no toiletries to the extend they said was just 1 for everything. And even thou they asked me to confirm my treatment 72 hours before I couldnāt have a manicure as no one on site!
out of 5 stars
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2
Ben
03/03/2020
Disappointing
The spa was very poor quality and quite frankly dirty. It is clearly very old and tired and I couldnāt relax at all because there was hardly enough beds, the outside jucuzzi was tepid and tiny and the indoor jacuzzi was dirty. The changing rooms were not much better. The actual treatments we had were good although definitely not 25 minutes. The afternoon tea was average. There didnāt seem to be enough staff there so we didnāt get any tea refills. Overall it was poor and not worth the money.
out of 5 stars
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2
Laura
23/10/2019
I wouldnāt recommend the spa day!
My boyfriend and I were bought a spa day with a 25 minute treatment and afternoon tea. When we arrived, I asked if I could pay extra to extend my treatment, this was not an option. I felt as if I was sitting in a gym/leisure centre in a dressing gown. The centre is clean and staff are friendly however, I donāt feel theyāre equipped to be a spa. The massage was below average and with very little to do we left after our tea at 2. The restaurant served a great afternoon tea.
out of 5 stars
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2
Sam
26/07/2019
Spa treatment and afternoon tea
Not really a spa, no available cold water .. had to ask , building work taking place in the spa, to counteract the banging the therapist turned up the music .. afternoon tea we had to ask and prompt staff for example milk, not a relaxing atmosphere, very stark and staff seemed thoroughly miserable. Unfortunately would not recommend or return.
out of 5 stars
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2
Sue
08/04/2019
Poor
The spa day with afternoon tea.... We found the crown plaza hotel grubby, the dining room, the jaccuzi and everywhere we went, we expected better from a 4 star hotel. We will not be going back!!
out of 5 stars
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2
JAH
11/07/2018
Not the best day out!
Crowne Plaza Marlowe is a two star spa! Had to change the experience date due to illness and had to pay for the extra treatment booked, on top of having to upgrade the experience because only had two venues who had the offer! Ladies changing rooms are small, no private changing, not enough sun beds and corporate event in bar was noisy and no privacy for spa attendees, so not restful! Massage was good, but facial rushed. Afternoon tea was plentiful. Overall, would not recommend venue.
out of 5 stars
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1
Hayley
03/09/2021
Not what is says on the tin, disappointed
If you looking for a relaxing day at a spa, i'd honestly look elsewhere. On my experience there were too many guests (day spa, guests staying in the hotel & private members) all using the facilities at once with not enough seating. The outdoor jacuzzi wasn't working, the indoor pool temperature wasn't working properly, throughout the day it got colder and colder in the pool. Massages from therapists are hit and miss. Afternoon tea was nice enough, not enough staff & hard to get staffās attention
out of 5 stars
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1
Sarah
28/08/2021
Awful
The changing room and swimming pool was filthy. Hardly any staff who did not have a clue what they were doing there were no towels available so unable to use the swimming pool. Waited over 40 minutes for our afternoon tea. Cutlery and glasses were dirty. I was so embarrassed as this was a birthday gift for my friend. I suggest you do not put this on a Virgin Experience day and I would appreciate some compensation for a very miserable day
out of 5 stars
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1
Matt
08/03/2020
Not really what it says
Unfortunately we left after 10 minutes after our arrival. There was nowehere for us to relax, I wouldn't even say it was that busy. There were a handful of loungers to lie on, all taken and just chairs everywhere else. This isn't a day spa opportunity, it's a swimming pool with treatment facilities. You cannot spend a whole day here relaxing. I'm really disappointed and it ruined the day for my wife who was celebrating here 30th birthday. Our treatment was cancelled too.
out of 5 stars
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1
Jo
22/07/2019
Underwhelming, dissappointing and a big let down!
A 'lost' booking on our first attempt to visit the spa (which they made all sorts of excuses for), unapologetic and nonchalant staff (even the guest relations manager couldn't be bothered to follow up with us after we raised our concerns, despite making a promise to do so!), renovations that are very apparent to the point of being inconvenient, disorganised and chaotic vibe, and most definitely not relaxing! Need I say more? I hope the renovations do more than just improve the look of the spa.
out of 5 stars
Based on 49 reviews
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1
Kelly
11/07/2019
Sandwiches were stale
Very disappointed. We understand the Crown Plaza Marlow had refurbishment going on, however we werenāt informed upon booking. The sandwiches we had with our afternoon tea were stale. We waited 45 mins for a drink as there was no bar. It was supposed to be relaxing and we left not at all relaxed. The service was appalling.
out of 5 stars
Based on 49 reviews
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1
Lucy Silvester morgan
21/07/2018
Worst spa experience ever!
After trying to reschedule due to being in hospital the day before and being told no we went over to the spa for midday! 2 hours later I was leaving as the water was too cold to swim in, and I had an allergic reaction to the massage oil so no afternoon tea either ! Nightmare to book, bad facilities and staff that have no clue!
Locations
Locations shown shouldn't be used for route planning
South East
- Marlow, Buckinghamshire